While printers are still a necessary addition to any office, they often come with intermittent issues that can be frustrating to troubleshoot. Every brand and model has different quirks, so we recommend that always refer to your manual. However, the below are the top 10 printer issues that we hear from our customers. If you are struggling with any of these issues, follow the associated link to tips to help resolve the issue.
- Lost Wi-Fi Connection
Wireless printing can be a double edged sword. It gives you the freedom to print from anywhere, but it is frustrating when your printer inevitably loses connectivity. This can occur for all sorts of reasons – from a weak wi-fi signal to a new router. Go to Solution - Paper Jams
You are thrilled to finally be done and printing out that report you have been working on, when you hear that unmistakable crunching sound coming from the printer. You are instantly furious. Paper jams never come at a good time, but they are inevitable regardless of the make or model of your printer. Go to Solution - Printer Queue Errors
When you successfully print a document, the queue is supposed to clear itself automatically. However, it doesn’t always happen for numerous reasons several reasons – one being connection issues. If your queue gets blocked up, you are likely to receive an error. Go to Solution - Cartridge Errors
The most common errors that we see are “Non-Genuine Cartridge” Error, “Cartridge Problem” Error, and frustrating “Replace Cartridge/Low Ink” Messages. If you are suffering any of these, then Go to Solution - Driver Problems
Your printer driver is software that essentially translates data from your computer to your printer so that the printer can understand it. If you are getting an error involving your driver, or you have had recurring issues with the printer communicating to the printer, the driver is likely your culprit. Go to Solution
Keep in mind that Marvel IT Solutions is available to help you troubleshoot as well. If you are unable to resolve the problem, do not hesitate to contact us.